frequently asked questions
answers you need
how do i place an order?
please use the "quote request" form on the menu page to place a request.
i will get into contact with you within 24-48 hours to discuss details and to give a firm quote based on the information you provide.
an order is not final or official until you have received an invoice.
feel free to contact me via phone or email with any questions you may have, but your order must be requested using the form.
how do i pay for my order?
once you receive a firm quote and decide to place your order, i will send you an invoice via email.
accepted forms of payment are: visa, mastercard, amex, discover, and ach (bank payment).
payment is due 1 week prior to order pickup or your order will be canceled.
orders over $100 require a $25 deposit at time of booking.
how do i pick up my order?
i am a home-based bakery in the stone oak area, therefore order pickups are at my home.
delivery can be arranged at a small mileage fee.
pickups are arranged between monday and friday to honor my family time.
how long in advance should i place my order?
i always try to squeeze orders in if possible, even week of, so please don't hesitate to reach out and ask!
booking really depends on the time of year and how fast i book up.
generally i book between 1-3 weeks out although certain times of the year are different.
i do not take orders for more than 3 months in advance (weddings are an exception).
i have food allergies! can you accommodate me?
i offer gluten-free cookies, cakes, cupcakes, and cake pops at this time, but just keep in mind that my kitchen is exposed to wheat, egg, milk, soy, and tree/peanuts.
i want you to make my order exactly like the picture i showed you.
love to hear your ideas and thoughts, and pictures definitely provide guidance on what you love (or don't).
there are SO many inspiring bakers out there!
however, i cannot create a set exactly like someone else's.
my unique artistry, style, and love will come through in my work each time, just like it does for the baker in the pictures.
do you ship?
i operate under the texas cottage food law which does not allow me to ship.